* Remarks: A discount of 5% for Group of 3 to 5 from same organization.
Cancellations: All cancellation of Registration must be made not Less than 14 days prior to training date.
The organizer reserves the right to cancel or postpone the program owing to unforeseen circumstances beyond its control.
* Note: All courses are HRDF claimable.
Courses Available at Penang, Ipoh, Kuala Lumpur, Johor
* Please check our Schedule *
* Customized courses and in house courses are available upon request *
Effective Negotiation Skills
Program Objective
As a result of this module you will:
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In this course you will learn the tools and techniques for effective and successful negotiation.
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You will also learn how to negotiate in a win, win situation.
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A solution that is acceptable to both parties.
MODULE 1
The Art of Negotiation to achieve optimum result
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How to negotiate using cost table
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Strategies for Team negotiation
MODULE 2
Negotiation using Cost Modeling strategies
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Must Cost
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Should Cost
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Benchmark Cost
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Total Cost
MODULE 3
Negotiation using Win, Win Strategy
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The 4 W and 1H Method
MODULE 4
How to conduct Negotiation in Purchasing
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QCDS Methods
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How to carry out Negotiation within the Organization
MODULE 5
Process of Negotiation
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Planning and Preparing
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Reacting vs Responding
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SMART Concept
MODULE 6
Why Negotiation Fails
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Insufficient Information
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Unable to Handle Single Source Suppliers
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Negotiator Impatient
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Poor Listening or Questioning Skills